FurstPerson

CSR3

We built a system that helped marketers gauge the pulse of campaigns to make adjustments that facilitated more conversions, fostered loyalty, and generated engagement among players.

Making more items such as cars, skins, tires, upgrades, among others, sell; learning which segmentation strategies + campaigns were the most effective for this purpose; and being able to handle corrective measures more efficiently for players who were reported for misconduct such as insulting other players or making racist, sexist, or any other type of comments that violated the rules.

Rollio

My main task was to create efficient flows for processing conversations, implementation management, data sources, and user management.

Leverage all data from different sources and present it in a useful and timely manner to sales representatives, manage sources, users, conversations, and companies.

Portrait

I redesigned the sales flows and management of aesthetic products, inventory, purchase orders, patients, appointments, and created more useful and efficient versions of the main screens of the system.

Facilitating the system's use by sales representatives, the loading of information, the management and monitoring of the sale of aesthetic health products, improving the user experience for nurses, doctors, and patients.

Abot

We developed a SaaS that allowed for the creation of models tailored to different business areas or objectives that could be tested and improved on the fly.

The training system was meant to help chatbots better understand the meaning behind user queries, grasp local idioms, technical terms, legal jargon, or company-specific language, and based on that, provide more relevant and useful responses to customers using these chats on their websites, apps, and systems.

We Concierge

We design an app to locate wines by zone or in the store where they are located, listen to or read reviews about wines, sell, rate, save, and notify about offers or opportunities.

The idea was to create screens for all the flows of a mobile application that would allow anyone, whether knowledgeable about wines or not, to search for wines, offers, and promotions near their location.

3M

Being able to showcase your products attractively and effectively is crucial when you have very little time to convince a high-level manager. That's why 3M Venezuela asked me to create a series of microsites that visually showcase the benefits of their chemical products for Healthcare.

My job was to design and create in HTML/CSS/JS the components that would allow showcasing the advantages of the products, a digital showroom, videos, and technical data sheets of the products.

Mc Donalds

Every year, a significant number of videos and advertising pieces are produced within the company. At the end of the year, internal presentations are conducted to evaluate the results of these campaigns.

The idea behind this series of microsites was to create a place to consolidate all advertising efforts in a simple and practical manner, to make them available to interested parties after the presentation.

My role was to create the screens and develop the responsive websites with all the videos, presentations, audio, and advertising assets from various campaigns.

Blanc Solutions

Using RFID technology, the Asset Management System (AMS) is responsible for locating, assigning, and verifying the geographical location of all company assets, from laptops or chairs to vehicles or packages within a warehouse. To achieve this, I created all screens and task flows of the mobile application.

To have complete control over the company's assets: Who has it? Where is it? How long have they had it? What model is it, what year? and to have complete information on all assets entered into the system readily available.

ViewMed

Imagine being able to have everything related to your health in one place: your medical history, laboratory results, X-rays, your doctors, your appointments, and being able to enjoy telemedicine and even valid medical prescriptions accepted at any pharmacy. Well, that's exactly what Viewmed does.

My job was to improve the user experience, propose new functionalities, implement common UX and UI patterns, simplify processes, enhance the Look & Feel of the system, and design the responsive experience for all devices.

TASB

Reviewed and documented front-end code for the Texas Association of School Boards (tasb.org) to ensure compliance with WCAG 2.1 Level A-AA guidelines. This process involved reviewing more than 100 pages and features, identifying accessibility issues, and proposing necessary changes.

I supervised developers in implementing these changes, resulting in a significant improvement in website accessibility (reduced WCAG non-conformities by 90%).

I conducted manual validations and used automated tools like JAWS, Axe, Lighthouse, WAVE, and native assistive technologies to ensure proper functionality. Additionally, I validated the system's usability with assistive technologies through user interviews after implementing the changes.

Chaivault

Conducted a comprehensive manual analysis of the HTML/CSS code on chaivault.com to ensure compliance with WCAG 2.1 Level A-AA standards.

I utilized a combination of manual testing with assistive technologies like JAWS, Axe, Lighthouse, WAVE, and native options on Mac and PC, along with automated accessibility testing tools. This process identified and documented necessary changes to improve website accessibility.

I supervised developers in implementing these changes and validated the system's proper functionality with assistive technologies through both manual testing and tools.

FurstPerson

Ensured accessibility compliance for FurstPerson (now Harver.com), a SaaS platform, by leading the implementation of WCAG 2.0 Level A-AA guidelines. This involved a thorough analysis of the front-end code to identify and prioritize accessibility issues in collaboration with stakeholders.

I closely partnered with developers to implement the necessary adjustments, ensuring proper validation through W3C tools and manual testing with assistive technologies like JAWS, Axe, Lighthouse, and WAVE.